Cookie Policy
Last updated: May 2026
This Cookie Policy explains how Bulugo uses cookies and similar technologies on our website and Platform.
Bulugo Ltd is a company registered in England and Wales with company number 11184003. Our registered office is 278 Northfield Avenue, London, England, W5 4UB.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They help websites work, remember choices, understand usage and improve services. Similar technologies include pixels, tags, local storage and software development kits.
2. How we use cookies
We may use cookies and similar technologies to:
- make the website and Platform work;
- keep you signed in and secure your session;
- remember preferences and cookie choices;
- understand website and Platform usage;
- improve performance, content and user experience;
- detect fraud, abuse and security issues;
- support messaging, analytics, payments or other integrations where used;
- measure marketing performance where consent or another lawful basis applies.
3. Types of cookies we use
Strictly necessary cookies are required for the website or Platform to function, including security, authentication, session management, load balancing and cookie-consent storage. You cannot disable these through our cookie tools.
Analytics and performance cookies help us understand how visitors use the website and Platform, which pages are visited, what errors occur and how we can improve the service. We may use Google Analytics or similar providers where configured.
Functional cookies remember preferences, settings or previous choices, such as region, interface preferences or saved consent choices.
Marketing cookies may be used to measure campaigns or show relevant content. We only use these where they are actually deployed and permitted by consent settings and applicable law.
Third-party cookies may be set by providers such as analytics, messaging, payment, embedded content or security providers. We do not control third-party cookies after they are set by those providers.
4. Current cookie inventory
The public marketing website uses Google Analytics 4 to understand aggregate website usage. The inventory below also covers connected Platform features and uses "if enabled" wording for optional providers beyond the analytics currently deployed.
| Cookie or provider | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
bulugo_session or equivalent | Bulugo | Strictly necessary | Session management and authentication on the Platform, if account login is used | Session |
bulugo_consent or equivalent | Bulugo | Strictly necessary | Stores cookie consent choices, if a consent tool is enabled | Up to 12 months |
bulugo_prefs or equivalent | Bulugo | Functional | Stores preferences and settings, if preference features are enabled | Up to 12 months |
_ga, _ga_*, _gid | Google Analytics | Analytics | Visitor and session measurement, only if Google Analytics is enabled | Up to 2 years |
__stripe_mid, __stripe_sid | Stripe | Strictly necessary or functional | Payment security and fraud prevention, only if Stripe checkout or billing is enabled | Up to 12 months |
Messaging provider cookies | WhatsApp, Telegram or similar | Functional or third-party | Messaging or chat functionality, only if embedded widgets are enabled | Provider controlled |
Security or hosting cookies | Hosting or security providers | Strictly necessary | Security, bot protection, load balancing or platform operation | Provider controlled |
Older Bulugo policies referenced legacy cookies including bulugocom_cookiecta, _gid, _ga_UA-117358929-1, DV, NID, 1P_JAR, IDE and _hjIncludedInSample. They should only be treated as current if they are still present on the live production site or enabled by a connected third-party service.
5. Managing cookies
Most browsers let you refuse, delete or block cookies. If you block all cookies, parts of the website or Platform may not work properly.
Where we use a cookie banner or consent tool, you can also manage optional cookie choices through that tool.
6. Changes to this Cookie Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page.
7. Contact
Questions about this Cookie Policy should be sent to:
Bulugo Ltd
Email: privacy@bulugo.com